ISM - IN CONTROL OF
IT SERVICE MANAGEMENT

TOPdesk and ISM share the same vision on software: pragmatic, simple and standardized. This shared vision makes that TOPdesk and ISM are easily linked and quickly implemented. During the implementation process, the TOPdesk consultant arranges TOPdesk to the current procedures of the company. They can also analyze your business processes. By integrating TOPdesk with ISM you will have access to process descriptions in graphics and text. Process activities are linked to available jobs, roles and departments. ISM supports during the implementation. Process coaching helps organizations to change their procedures in phases. That way, there will be no standstill for current services.

TOPdesk and ISM are Dutch organizations that keep in close contact with their customers. This helps them to react quickly and effectively to market changes. In addition, TOPdesk holds a service desk for customer support.

For further details please refer to the website of TOPdesk.