Making changes to processes within an organization requires considerable time and effort, and it does not happen overnight. A clear plan is needed that involves not only management, but all other levels of the organization as well. Implementing processes is not a simple matter. The implementation of clear processes in crucial when it comes to developing consistent methods. 

Staff members have to learn to work in a different way and may at first be reluctant. In many cases, organizations place too much emphasis on the technical aspects and fail to provide proper guidance for employees – which is far more important because the success or failure of the process-based approach depends on the people within the organization.
 
Process coaching is an important part of the ISM framework. Organizations receive practical support while they are introducing processes and then adapt working methods in phases, focusing on the staff within the organization. You decide how quickly you want to introduce the ISM model so that business can continue as usual during implementation. Process coaching is provided by a number of leading consultancy organizations that are trained in ISM.
  

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De eerstvolgende beurzen waar we met ISM aanwezig zijn is op de Tooling event op 3 en 4 november te Utrecht, en het Noorderlijk IT Event op 24 november te Groningen.