Frequently Asked Questions (FAQ)
- Are there certain steps that need to be taken before implementing ISM?
- How is ISM implemented?
- How long does implementation take?
- What does process coaching involve?
- Which service-management tool do I need?
- Which publication tool do I need?
- Is ISM the same for every organization?
- Can we implement ISM in phases?
- How do we manage the CMDB?
- What is the relationship between ISM and ISO 20000?
- How can I generate enthusiasm for ISM among managers and their teams?
- Will ISM work for my organization?
7-9 feb: ISM Foundation, NOVI, Utrecht
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8, 15 en 22 feb: ISM Foundation, IDee ICT, Assen
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20-22 feb: ISM Foundation, StarTel, Roden
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27-29 mrt: ISM op Zorg & ICT 2012
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25-27 apr: ISM Foundation, StarTel, Roden
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31-01-2012
Vacature Technisch consultant ISM 06-01-2012
ISM Seminar bij StarTel: 24 januari 2012 23-12-2011
ISM in IT Service Magazine 22-11-2011
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